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Shipping Information |

Free Shipping
Free Shipping is available on products. This service is only valid for US addresses located within the 48 contiguous states. HI, AK, APO & FPO orders for Bowling Balls will receive Free Shipping also. If you are ordering anything besides bowling balls from HI, AK, APO or FPO or from outside the contiguous US you will be given shipping options for your order.

Shipping within the United States uses UPS & USPS for all our shipping needs, Innovative products are shipped directly from Innovative using UPS, USPS or Fed Ex. We ship from 8 warehouses located around the country to provided the fastest delivery times in the industry and will ship to anywhere UPS or USPS delivers to. UPS does not ship to PO boxes. There will be a $15.00 charge for any address correction provided by UPS, so please ensure your address is complete and accurate including Apt or Suite #'s.

If you were not authorized by to decline a package containing the exact items you ordered or if you requested to pick up the package from the UPS facility and did not, you will be charged the return shipping charges that occurred for the return of the package to us. You will also be charged a restocking fee of 15% for the returned merchandise.

Orders placed before 4 pm Eastern time will ship the same day. This applies only to orders which all items are in stock. Orders containing products by Innovative will ship from Innovative directly and are not guaranteed to go out the same day. Any delays that occur through UPS, USPS or Fed Ex once we have shipped your merchandise we are not liable for. Orders being shipped by USPS will take an extra day to ship due to the time they pick up our packages.

Tracking information is automatically sent to all customers with a supplied and valid email address. If you did not receive your tracking info, please contact us at Please type "Tracking Info" followed by your "order number" in the subject line.

Holiday Shipping
For 2 weeks prior to December 25 UPS only guarantees Next Day Air.

Shipping Times For The Continental US

UPS Times In Transit
Ground Est. 1-5 Days
3 Day Select Est. 1-3 Days
2nd Day Air Est. 1-2 Days
Next Day Air Saver 1 Day typically by 3:00 p.m
Next Day Air 1 Day typically by 10:30 a.m.
Next Day Early AM 1 Day as early as 8:00 a.m.
USPS Times In Transit
1st Class Mail Est. 1-3 Days
Priority Mail Est. 1-3 Days
UPS Logo FedEX Logo USPS Logo

If you choose a shipping method other than UPS or FedEx Ground it does not guarantee that you will receive your merchandise any faster. If your item(s) are available we will ship them the same day if you order before 4 PM Eastern Time. Please contact us if you would like to know before hand if an item is in stock. (If paying by credit card make sure your billing address is the same as your credit card billing address or it may result in a declined transaction.)

Shipping to APOs & FPOs
We do ship to our Military using USPS Priority Mail (about 1-2 weeks) or USPS Standard Post (about 2-4 weeks or more). is set up for automatic shipping quotes online. Free Shipping of bowling balls will use USPS Flat Rate Priority Mail..